What people always ask us
If something is missing, write to us and we will explain it.
With a half-hour meeting where you talk us through how you work today: what you do each day, who does it, and where it gets written down. Out of that comes the map of your business and the list of what can be taken off your hands. If we see nothing there that would pay for itself, we say so and that is that.
All of that is for being found, and you still need it. What it does not do is take work off you: the calls, the WhatsApp messages, the appointments and the notes by hand are all still yours. What we do is the part that comes after: looking at how your business really runs and making the weekly repetition happen on its own.
From your DALSAT CRM, with your own username and password, at app.dalsats.com. That is where you change what the chat and voice agents answer, see and move the bookings they have taken, read the conversations and get your numbers: how much was answered without you, when people message you most, and how many hours you saved. It is the CRM for everything that goes through your agents. It is included with whatever you take on, there is no separate charge and nothing to install.
No. We do six things: custom software for your business, AI agents that handle WhatsApp, Instagram, your own site or the phone, the CRM you run all of it from, process mapping and automation, SEO so people find you on Google, and web development. The agents are the most visible part, but they are rarely where the most is gained.
You can pick just one. Each service works on its own, but they are built to fit together: the site connects to the agent, the agent logs bookings in your CRM, and process mapping tells you what is worth automating first. Most people start with whatever weighs on them most and add the rest when it makes sense.
Software built for the way you work, instead of a generic package where you end up fighting fields you never use and missing the ones you need. It usually replaces the spreadsheet and the paperwork: customers, appointments, quotes, stock. It carries only what your team uses, and they work from their phones.
Sitting down with you and drawing how your business really runs, step by step: what comes in, who touches it, what gets recorded and where. Once it is drawn, the weekly repetition becomes obvious, and so does what can be taken out of the way. It is the starting point for nearly everything else, and sometimes the conclusion is that you need no AI at all.
Yes. We build fast sites made so that whoever lands on one does something: book, write to you, or buy. And we work the SEO so your business shows up when someone nearby searches for what you offer: your Google listing kept current, content worth reading, and a site that loads fast on a phone.
We work with small businesses across Spain. The initial mapping goes better face to face, so if you are nearby we come in person, and if not we do it on a video call. The rest we handle remotely and you will not feel the distance.
Whichever your customer uses. If they write or call in English, French or German, the agent answers in that language.
No. The agent connects to the WhatsApp Business number you already use. You keep your contacts, your history and your business profile, and your customers notice no change at all.
Yes. It sends PDF catalogues, photos of your services, price lists or your Google Maps location, depending on what the customer asks for.
It listens, understands what they are asking, and answers straight away, either in writing or with a voice note of its own.
Many. It does not answer one at a time, so nobody is left waiting for it to finish with another customer.
It sounds like a person, with its pauses and its intonation, and it speaks the caller's language. On the demos page you can hear recorded samples and judge for yourself.
Yes. It calls a day or two ahead to confirm, and the customer can confirm or move the appointment on that same call. You get far fewer no-shows that way.
Yes, twenty-four hours a day, every day of the year. If someone calls at dawn or on a Sunday, the agent takes the message, books the appointment or settles the question.
It depends on the tool. Tell us what you use (your calendar, your invoicing or management software) and we will tell you whether it can be connected and how. If it cannot, we tell you before we start.
It hands it to you. When the question goes beyond what it knows, or a person's judgement is needed, it alerts your team with a summary of the conversation and you carry on from there. It does not invent an answer to get itself out of trouble.
Yes. The data is stored on our server, alongside your business information, and we have no access to your customers' private data: we do not see it and we do not share it with anyone.
It depends what we build: a WhatsApp agent does not cost the same as custom software for your business. We look at your case, tell you what is worth doing and what is not, and give you a fixed price before we start. Before you pay anything, we set up a demo with your data and you try it free for a trial period. The first meeting is free and commits you to nothing.
An agent takes 2 or 3 working days from when we have your information. We build it: we teach it your prices, your opening hours and your services, we test it, and we hand it over working. Custom software or a site takes longer, and we tell you the timeline before we start.
No. We go month by month, with no minimum term and no penalty if you stop. If it is not paying for itself, you tell us and it ends.
Got a specific question about your business?
We look at your case with no strings attached and tell you what is worth automating.