Hair salons, beauty and tattoo studios
Stop putting the scissors down to answer WhatsApp
While you are with a customer, messages come in asking about prices, free slots and opening hours. If you do not reply quickly, they book somewhere else.
Your assistant replies straight away with your services and prices, and sends the link so customers pick a day and time without calling you.
What happens today
- You stop working to check your phone, or reply hours later.
- Messages at night and on Sundays go unanswered.
- Customers who book and do not show up.
- The same questions all day: how much, any free slots, where are you.
What your assistant does
- 01 Answers with your details Services, prices, hours and address: whatever you put in your dashboard, nothing made up.
- 02 Customers book by themselves It sends your booking link and the customer picks the service, staff member, day and time.
- 03 Reminder before the appointment A message the day before so fewer people forget to come.
- 04 Passes you what needs you If the customer needs a person, it lets you know and stops replying in that conversation.
Example conversation
Example conversation with made-up details, so you can see how it replies.
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Customer Hi, how much is a cut and colour? Any free slots this week?
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Assistant Hi! Cut and colour is €55. You can see the free slots and book the one that suits you here: [booking link]
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Customer Great, can I pay by card?
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Assistant Yes, we take card and Bizum. You will get a reminder here the day before.
“Antes parábamos de tatuar para coger el móvil, y aun así se nos escapaban mensajes por la noche. Ahora la cita entra sola mientras trabajamos y por la mañana solo miramos la agenda.”
In English: We used to stop tattooing to pick up the phone, and messages still slipped through overnight. Now the booking comes in on its own while we work, and in the morning we just look at the diary.
Frequently asked questions
Do I need a new WhatsApp number?
No. The assistant replies on your business number, the one your customers already have.
Can customers choose who they book with?
Yes. On the booking link customers can choose a staff member, and each one has their own hours and services.
What if I want to reply to a customer myself?
Just write from the business WhatsApp and the assistant steps back from that conversation for a while so it does not talk over you.
Shall we try it with your business?
We set up a demo with your services and prices so you can try it before deciding anything.
Ask for my demo →